BAS Premium
Accessing Your BenefitsMembers access benefits through the website or mobile app. These resources provide clear explanation of benefits, digital cards, and communication instructions (email and phone). Create a login using the information provided during registration and the group ID provided in an email. |
Websitehttps://mybenefitswork.com/login
Mobile AppSearch for MyBenefitsWork on Apple and Android |
Virtual Care24/7 access to a licensed physician doctor, 24x7 with $0 visit fee. Receive a diagnosis, treatment options and prescription, if medically necessary. Physicians provide treatment for common medical issues such as colds, flu, poison ivy, respiratory infections, bronchitis, pink eye, sinus problems, allergies, urinary tract infections and ear infections. The average wait time is 10 minutes. Available for or all ages—from children to seniors. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (855) 847-3627 Visit Fee: $0 visit fee. Unlimited visits
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Doctor In-OfficeCall the healthcare concierge to schedule an in-office doctor appointment . The network includes physicians and locations throughout the United States. No restrictions on pre-existing conditions. |
ACCESSING BENEFIT Phone: (336) 235-0750 Visit Fee: $25 visit fee. Unlimited visits Required: The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
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Specialists In-OfficeCall the healthcare concierge to schedule appointments with a chronic disease specialist. The network includes specialists and locations throughout the United States. No restrictions on pre-existing conditions. |
ACCESSING BENEFIT Phone: (336) 235-0750 Visit Fee: $25 visit fee. Unlimited visits Specialties: Anxiety, Arthritis, Asthma, Blood Pressure, CHF, COPD, Depression, Diabetes, Fibromyalgia, GERD, Gout, Hypertension, Thyroid Required: The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
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Urgent CareCall the healthcare concierge to schedule appointments with an urgent care provider. The network includes 6,000 urgent care locations throughout the United States. The healthcare concierge will find the clinic with the lowest wait time and prepare them for your arrival. |
ACCESSING BENEFIT Phone: (336) 235-0750 Visit Fee: $50 visit fee. Unlimited visits Insurance: Submit your bills to 5 Star for reimbursements Required: The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
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Wellness ExamCall the healthcare concierge to schedule annual wellness exam. The network includes physicians and locations throughout the United States. No restrictions on pre-existing conditions. |
ACCESSING BENEFIT Phone: (336) 235-0750 Visit Fee: $25 visit fee. 1 per Family Member Includes: Annual Physical with four labs (complete metabolic panel, complete blood count, thyroid stimulating hormone, and lipid panel Required: The Patient Advocacy Line (PAL) concierge will route you to the appropriate primary care or urgent care facility and transmit the necessary information for admission. You only need your Name and DOB. Appointment information is typically confirmed via email.
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Medications RxGet discounts on prescription medications with Retail and Mail Order Pharmacy. Save 10% to 85% on most prescriptions at 60,000 retail pharmacies nationwide, and on 30+ day supply prescriptions shipped directly to your home with free standard shipping. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone : (800) 800-7616 Locations: 60,000 locations including Walgreens, Target, CVS, and many other independent, national, and regional chains Required: Present card to at the pharmacy
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How to Submit a Claim
Use 5 Star Insurance claim system to get reimbursed for medical expenses. Review the Explanation of Benefits or your policy for the insurance schedule.
FILE A CLAIM
Advanced DiagnosticsMembers have direct access to over 1,500 major clinical laboratories nationwide and save you 10% to 80% on costs for lab work. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (877) 281-7042 Insurance: Submit your bills to 5 Star for reimbursements Includes: Categories include allergies, vitamin and cholesterol levels, liver function, fertility, thyroid
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MRI & CT ScansCall the One Call Medical concierge to schedule your MRI or CT Scan appointments. Members have access to thousands of radiology centers nationwide. You will be referred to a certified radiologist based on condition, preferences and location. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (877) 814-2461 Code: Use Code "GALAXY" during scheduling Insurance: Submit your bills to 5 Star for reimbursements Required: You must have your doctor's order before scheduling an appointment. Once a facility is chosen, an appointment will be scheduled through a three-way conference call with the service representative, the imaging center, and the patient
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Durable Medical EquipmentMembers save 20% to 50% on medical equipment and get insurance reimbursement on actual costs. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (800) 861-3211 Code: Use Code "cbs02 " during checkout Includes: Walking aids, wheelchairs, scooters, hospital beds, bathroom safety, orthopedic products Insurance: Submit your bills to 5 Star for reimbursements
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Diabetic SuppliesMembers save 10% to 50% on diabetic testing supplies and get a free fully-audible blood glucose meter with your first order. With the convenient online, pre-paid program, members receive discounted diabetic testing supplies shipped directly to your home. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (844) 269-6119 Includes: Free shipping on diabetic supply packages. Annual testing program or purchase-as-needed options available No prescription required for OTC testing supplies Required: Member Name and Group ID
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HearingMembers with hearing loss qualify for hearing care through our partner Amplifon and Home Delivery Hearing Aids by Hearing Assist, the #1 direct to consumer hearing aid brand.
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ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (844) 529-5779 Includes: Miracle Ear, Phonak, Starkey, Oticon, ReSound, Signia, Widex, and Unitron Home Delivery Hearing Aids by Hearing Assist Required: No prescription or exam needed
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DentalCall the Aetna concierge to schedule your dental appointments. Members have access to +260,000 dental practice locations nationwide. No limits on usage, so keep your teeth clean and healthy. |
ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (800) 800-7616 Fees: The concierge will provide actual fees per appointment and procedure. Cleanings and fillings are typically $45. Save 15% to 50% for most procedures. Includes: Cleanings, X-rays, crowns, root canals fillings, orthodontics, and periodontics Insurance: Submit your bills to 5 Star for reimbursements for broken teeth or emergency extractions Required: Present your membership card with the Aetna Dental Access logo
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VisionContact the Coast-to-Coast concierge to schedule your vision appointments. Members have access to +20,000 optometry and specialist locations nationwide.
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ACCESSING BENEFIT Online MyBenefitsWork.com or App Phone: (800) 800-3937 Required: Present your membership card with the Coast-to-Coast Vision™ logo |