Benefit Airship LLC –Terms of Service

Updated 11/23/2025

OVERVIEW

This website is operated by Benefit Airship, LLC (“Benefit Airship,” “we,” “us,” or “our”). Throughout the site, the terms “we”, “us” and “our” refer to Benefit Airship. Benefit Airship offers this website, including all information, tools, and services available from this site to you, the user (“you” or “User”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (collectively, the “Terms of Service” or “Terms”).

By visiting our site, creating an account, submitting information, and/or purchasing or enrolling in any products, programs, memberships, or services (collectively, the “Services”), you agree to be bound by these Terms of Service, including any additional terms and policies referenced herein and/or available by hyperlink (including our Privacy Policy and any product-specific terms). These Terms of Service apply to all users of the site, including without limitation users who are browsers, visitors, vendors, customers, merchants, prospective customers, employers, employees, plan members, and/or contributors of content.

Benefit Airship provides access to health benefit programs, ancillary benefit programs, and insurance products that are administered and/or underwritten by third-party carriers, administrators, and vendors. Benefit Airship is not an insurance company. Any insurance coverage is subject to the terms, conditions, limitations, and exclusions of the relevant policy or contract issued by the applicable carrier or administrator.

Please read these Terms of Service carefully before accessing or using our website or Services. By accessing or using any part of the site or Services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features, tools, programs, or Services which are added to the current store or platform shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website or Services following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on a PCI compliant third-party ecommerce site. They provide us with the online e-commerce platform that allows us to sell certain products and Services to you and to collect certain payments on our behalf and/or on behalf of third-party partners.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent and warrant that you are (a) at least the age of majority in your state or province of residence, and (b) legally capable of entering into binding contracts. If you are using the Services on behalf of an employer, business, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” will refer to both you individually and that entity.

You may not use our products or Services for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to insurance laws, privacy laws, and copyright laws).

You must not transmit any worms, viruses, malicious code, or other harmful technologies.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Services, without limitation to any other rights or remedies we may have.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any lawful reason, including but not limited to suspected fraud, abuse, non-payment, non-compliance with eligibility criteria, or misuse of the site or Services.

You understand that your content (not including payment card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks and processed by third-party payment processors.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the Services are provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site or provided through the Services is not accurate, complete, current, or applicable to your specific situation. Health benefit and insurance information, including but not limited to plan designs, eligibility rules, pricing, underwriting guidelines, coverage limitations, provider networks, and regulatory requirements, is provided as a general summary only.

All coverage and pricing are subject to:

The terms and conditions of the applicable carrier, administrator, or benefit provider;
Final underwriting approval;
Applicable federal, state, and local laws; and
The accuracy and completeness of the information you and/or your employer provide.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions about health coverage, benefits, employment, tax, or legal matters without consulting primary, more accurate, more complete, or more timely sources of information, including the individual carrier policies, summary plan descriptions, and professional advisors. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right, but have no obligation, to modify the contents of this site at any time. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products and Services, including but not limited to membership fees, administrative fees, premiums, and other charges, are subject to change without notice, and may vary by state, employer, or program.

We reserve the right at any time to modify, suspend, or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS, PROGRAMS, AND SERVICES

Certain products, programs, or Services may be available exclusively online through the website and/or through employer enrollment. These products or Services may have limited quantities, enrollment windows, or eligibility criteria, and are subject to return, refund, or modification only according to our then-current Refund Policy and applicable carrier or vendor policies.

We make reasonable efforts to describe and display our products, programs, and Services accurately. However, we do not warrant that product descriptions, plan summaries, benefit highlights, or other content are complete, current, or error-free.

We reserve the right, but are not obligated, to limit the sales or availability of our products or Services to any person, employer, group, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or Service at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, benefits, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

All final terms of insurance coverage, if any, are governed solely by the applicable policy or certificate issued by the insurance carrier. In the event of any inconsistency between information on this site and the policy or certificate, the policy or certificate will control.

SECTION 6 – ACCURACY OF BILLING, PAYMENT, AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order, enrollment, or transaction you place with us or through our platform. We may, in our sole discretion, limit or cancel purchases or enrollments per person, per household, per employer, or per order. These restrictions may include orders or enrollments placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order or enrollment, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the transaction was made.

You agree to provide current, complete, and accurate purchase, enrollment, and account information for all purchases and enrollments made via our site or Services. You agree to promptly update your account and other information, including your email address, mailing address, and payment information (including payment card numbers and expiration dates and any bank account information), so that we can complete your transactions and contact you as needed.

By providing a payment method, you authorize us and/or our third-party payment processors to charge that payment method for all amounts due for the applicable products, programs, or Services, including recurring membership or premium payments, fees, taxes, and any other charges associated with your account, in accordance with the billing frequency you select or as required by your plan.

You are solely responsible for:

All amounts due under your account, whether for individual or employer-sponsored plans;
Any overdraft fees, chargeback fees, or other bank or card issuer fees; and
Promptly resolving any disputes with your payment provider.

Failure to maintain current payment information or to make timely payments may result in suspension or termination of coverage, membership, or access to Services, subject to applicable law and carrier/plan rules.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools and platforms over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS AND PARTNERS

Certain content, products, and Services available via our Service may include materials from or access to third parties, including but not limited to insurance carriers, third-party administrators, telehealth providers, wellness vendors, pharmacy benefit managers, and financial services providers.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party sites, products, or Services, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

We are not liable for any harm or damages related to the purchase, use, or non-availability of goods, Services, resources, content, or any other transactions made in connection with any third-party websites or providers. Please review carefully the third party’s policies, terms, and privacy practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us.

We are and shall be under no obligation:
(1) to maintain any Comments in confidence;
(2) to pay compensation for any Comments; or
(3) to respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION, DATA COLLECTION, AND PRIVACY

Your submission of personal information through the store, website, enrollment forms, mobile services, or any other channel is governed by our Privacy Policy or Privacy Notice, as applicable, which is incorporated into these Terms of Service by reference.

By using the site or Services, you acknowledge and agree that we may collect, use, store, process, and share information about you (including personal information and, where applicable, health-related information) as described in our Privacy Policy and as necessary to:

Provide and administer our Services;
Facilitate enrollment in benefit plans and insurance products;
Communicate with you, your employer (if applicable), and relevant third-party partners;
Comply with legal and regulatory requirements; and
Protect our rights, property, and the security and integrity of our systems and Services.

You represent and warrant that any personal information or data you provide (including information about dependents or employees) is accurate, complete, provided with appropriate consent, and that you have all necessary authority to provide such information to us for the uses described in our Privacy Policy and these Terms. If you are an employer or plan sponsor, you are responsible for providing all required notices and obtaining all required consents from employees and dependents under applicable law.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. To the maximum extent permitted by law, we do not guarantee or warrant the security of any information transmitted to or from our site or through our Services and you do so at your own risk.

Some of our partners (including telehealth providers, insurers, and administrators) may be subject to additional privacy and security obligations under laws such as the Health Insurance Portability and Accountability Act (HIPAA). Their separate privacy notices and terms will govern their handling of your information, and we are not responsible for their independent practices.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, plan designs, provider networks, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders or enrollments if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order or enrollment).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false, incomplete, or misleading information (including, without limitation, for enrollment, underwriting, or claims);
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others without proper authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, accurate, or error-free. We make no representation or warranty regarding the availability or performance of any third-party networks, providers, or Services.

We do not warrant that the results that may be obtained from the use of the Service will be accurate, reliable, or suitable for any particular purpose, including but not limited to meeting Affordable Care Act (ACA) requirements, tax objectives, or employer compliance obligations.

You agree that from time to time we may remove the Service (or any part thereof) for indefinite periods of time or cancel the Service at any time, without notice to you, to the extent permitted by law.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us in a separate written agreement) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

In no case shall Benefit Airship, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, loss of goodwill, business interruption, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from or related to:

your use of any of the Services or any products procured using the Service;
any decisions or actions you take based on information from the site or Services;
any errors or omissions in any content;
any unauthorized access to or use of our servers or systems; or
any other claim related in any way to your use of the Service or any product, including, but not limited to, any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. In no event shall our aggregate liability to you for all claims arising out of or related to the Service exceed the total amount paid by you to Benefit Airship for the Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Benefit Airship and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from and against any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of:

your use of the site or Services;
your breach of these Terms of Service or the documents they incorporate by reference;
your violation of any law or the rights of a third party;
any inaccurate or incomplete information you provide to us (including about employees or dependents); or
your misuse of any benefits, programs, or insurance products obtained through the Services.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or we may accordingly deny you access to our Services (or any part thereof), subject to applicable law.

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service (including, without limitation, our Privacy Policy and product-specific terms) constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which Benefit Airship is organized, without regard to its conflict-of-laws principles, except where otherwise required by applicable state insurance or consumer protection laws.

SECTION 19 – CANCELLATION OF HEALTH BENEFITS

To cancel your health benefits plan, you must submit a written cancellation request via email to support@benefitairship.com. In order for cancellation to be effective for the following month, your request must be received by 11:59 PM (local time) on or before the 15th of the current month, unless otherwise required by applicable law or the terms of the underlying carrier or plan.

Requests received after the 15th will be processed for cancellation effective the 1st of the month after next. For example, if you submit your request on January 16, your plan will generally remain active through February, and cancellation will take effect on March 1.

No verbal cancellations will be accepted. It is your responsibility to ensure that your cancellation email is received and acknowledged by our support team. We recommend you retain a copy of your cancellation request for your records.

For employer-sponsored plans, additional cancellation or eligibility rules may apply under the employer’s plan documents and carrier contracts.

SECTION 20 – HEALTH BENEFIT PLAN TERMS

Eligibility

Our health benefit plans and membership programs are generally available to individuals who are legal residents of the United States and at least 18 years of age, or to employees and eligible dependents enrolled through an approved employer group plan. By enrolling, you confirm that you meet these eligibility criteria and any additional program-specific requirements. We reserve the right to request verification of eligibility at any time and to deny or terminate coverage or membership for ineligibility or misrepresentation, subject to applicable law.

Coverage Start Date

Health benefit plans are subject to an enrollment cut-off each month. If you enroll on or before the 15th of the month, your benefits will typically commence on the 1st of the following month. If you enroll after the 15th, your benefits will typically begin on the 1st of the second month following your enrollment (for example, if you enroll on March 16, your benefits will generally begin on May 1), unless otherwise stated in the specific plan materials or required by law.

Coverage is contingent upon:

Receipt and acceptance of your enrollment by us and the applicable carrier or administrator;
Timely payment of required premiums or membership fees; and
Continued compliance with all eligibility requirements.

Cancellation Policy

To cancel your health benefit plan, you must submit a cancellation request by email to support@benefitairship.com. The request must be received no later than 11:59 PM local time on the 15th of the month in order to cancel your plan effective the 1st of the following month. Requests received after the 15th will result in cancellation taking effect on the 1st of the second month after the request, unless otherwise required by applicable law or plan rules.

We do not accept verbal cancellation requests. You are responsible for ensuring that your cancellation request is received and acknowledged by our support team.

Refunds

Because our Services are subscription-based and prepaid for the coverage period, we do not offer prorated refunds for mid-month cancellations, partial months of coverage, or unused Services, except as expressly required by law or carrier/plan rules. Please review all plan details carefully before enrolling.

Exceptions or credits may be made solely at our discretion in the event of administrative error, duplicate charges, or other limited circumstances.

SECTION 21 – NON-INSURANCE DISCLAIMER

Benefit Airship offers access to health benefit services that may include virtual care, diagnostic services, dental and vision care, mental health resources, prescription discount programs, and other wellness-related features. Many of these Services are provided through contracted third-party networks and vendors and are not insurance.

Unless explicitly stated otherwise in writing for a specific product, Benefit Airship:

Is not an insurance company or underwriter;
Does not issue insurance policies; and
Does not guarantee payment of any medical, dental, vision, mental health, or other claims.

Our programs are generally health benefit memberships or limited-benefit programs, not comprehensive major medical insurance. They do not meet the minimum essential coverage requirements under the Affordable Care Act (ACA) and may not satisfy any employer mandate or individual coverage requirements. You may still incur tax penalties or other consequences if you do not maintain ACA-compliant coverage where required by law.

You will not be reimbursed for out-of-network medical costs, emergency care, or services outside the scope of your plan, except as expressly provided in the applicable benefit description or insurance policy.

SECTION 22 – MEDICAL DISCLAIMER; NO PROFESSIONAL ADVICE

The content and Services offered through Benefit Airship are provided for general wellness, informational, and administrative purposes only and are not intended as a substitute for professional medical advice, diagnosis, treatment, legal advice, tax advice, or financial advice.

You should not delay, avoid, or disregard seeking medical treatment or professional advice based on any information or Services obtained through our platform. Always consult a qualified healthcare provider for questions regarding a medical condition or treatment.

In the event of a medical emergency, call 911 or go to the nearest emergency room immediately.

Our Services do not provide prescriptions, medical diagnoses, or clinical opinions outside the scope of the partner provider networks. Any healthcare services you receive are solely between you and the applicable healthcare provider, and we are not responsible for such services.

No information obtained from the site or Services should be considered legal, tax, or financial advice. You should consult your own legal, tax, or financial advisors regarding your specific situation, including any decisions about benefits, insurance, or compliance with the ACA or other regulations.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@benefitairship.com.

Benefit Airship, LLC
Email: support@benefitairship.com

MOBILE TERMS OF SERVICE

The Benefit Airship mobile message service (the “Service”) is operated by Benefit Airship (“Benefit Airship”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Benefit Airship’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Benefit Airship through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Benefit Airship. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +1 (844) 579-9706 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Benefit Airship mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1 (844) 579-9706 or email support@benefitairship.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Benefit Airship is a certified health insurance advertiser under the name Kenneth Richard York, as verified by G2 Risk Solutions.

SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@benefitairship.com.
Our contact information is posted below:
Benefit Airship
support@benefitairship.com